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Kevin Chuka

 

Career Profile
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I am a dedicated web professional and responsible team player who has demonstrated my ability and commitment to any and all projects. I have proven my ability to lead a team and to achieve project goals given tight deadlines and challenging circumstances.


Employment History
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Email Marketing Manager,
Customer Relationship Marketing
Intrawest , Vancouver, BC,
www.Intrawest.com
2003 - Current

Using Responsys (Email Distribution Solution), send out all email communications on for Whislter Blackcomb , Tremblant, Stratton and Snowshoe. Messages include Weekly Newsletters, Passholder Aquisition Messages, Offer Messages and Snow Reports.

Responsibilities:

  • Ensure all the messages are sent out and links are tracking properly. Follow detailed QA processes to ensure no errors are in the HTML & Text versions of the messages.
  • Ensure eCommerce tracking is in place
  • Ensure that all messages are Spam Checked and meet the CanSpam regulations
  • Produce Detailed Reporting for all Intrawest Resorts on distribution list sizes and Weekly Opt-In and Unsubscribe information.
  • Expert knowledge of the Responsys system creating forms and applications to capture data

 

Web Production Manager
Resort Reservations Network, an Intrawest Company
North Vancouver, BC
www.rezrez.com
2001 - Oct 2002

Managed the Web Production Team ranging from 7-10 employees, responsible for the creation of the company web sites, newsletters and vacation planner. Using the Microsoft Content Management System and advanced HTML, I ensured the accuracy and current maintenance of the company web sites.

Responsibilities:

  • Play a lead role in the development and creation of new site layout, as well as design and manage all the digital assets for the sites
  • Ensure consistent web production methodology is understood and followed by the Web Team
  • Coordinate design consistency with the print marketing department
  • Manage the daily workflow, distributed tasks, projects and daily/weekly quality assurance using eProject (www.eproject.com)
  • Manage the Team to produce 12 monthly destination newsletters
  • Personally responsible for creating the initial design of the newsletter
  • Manage the Team to create and setup 24 destination web sites and various others site
  • Play a key role in the implementation of the Microsoft Content Management System
Web Content Producer
Resort Reservations Network, an Intrawest Company
North Vancouver, BC
www.rezrez.com

1999 - 2001
Responsible for ensuring the company web sites and vacation planner are accurate, updated and maintained using advanced HTML programming. Largely contributed to the company’s many websites’ development and growth starting with www.visitwhistler.com , www.tremblant.com and www.intrawestvacations.com in 1999. In 2000, I further expanded into www.whistler-blackcomb.com, www.rezrez.com, colorado.rezrez.com. In 2001, new sites included www.vancouver.com and puertovallarta.rezrez.com.

Responsibilities:

  • Launch and develop the corporate Intranet, monitored its growth and development
  • Train new employees
  • Update and manage all of the content on the company web sites
  • Coordinate efforts of the company photographer by using detailed shot lists, trip itineraries and resort research to accurately represent a destination

Skills
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  • 5 years experience in large-scale web production
  • Extensive experience with Advanced HTML, Microsoft Content Management System 2001, Dreamweaver, Photoshop, Fireworks, Illustrator, Acrobat and eProject
  • Knowledgeable in Microsoft Office 2002 Suite, Flash, CSS, ASP, Quicktime, Quicktime 360's, IPIX and basic Javascript
  • Excellent experience planning, organizing web site from start to finish, including; layout, design and all media (graphics, video, sound)
  • Detailed knowledge and experience with Unity Mail Newsletter system
  • Hands on and detailed knowledge of Resort, Travel and the Tourism Industry
  • Exceptional communication & organizational skills
  • Expert user on Mac's & PC's
  • Detailed knowledge of advertising marketing , layout and sales techniques
  • Extensive experience managing a team on projects with strict deadlines

Education
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Langara College
Visual Communications
Jan. – Apr. 2002

Course focused on the design process and encouraged visual problem solving. Focus was on typography, its history, appropriateness and personality. Introduction to color palettes, logo design and layout styles.

British Columbia Technical Institute (BCIT)
Supervisory Skills
Sept. – Dec. 2001

Designed for new supervisors or aspirants for leadership responsibilities.

Kwantlen University College
Internet Media & On-line Specialist Certificate
Oct 1997 – May 1998

The program covered the history and potential of the World Wide Web with an emphasis on e-mail, browsers, and web resources. The Web Page Design courses examined introductory to advanced features of HTML, JavaScript, FrontPage, and graphic tools to create effective web pages. Also introduced to making use of web related tools for the installation, development, configuration and planning of Web Site Management. The expanding trends of e-commerce are also explored in Business on the Internet.


Related Links _____________________________________________________________________

Links to web sites created independently:

References
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Excellent internal and external references available upon request.

Please contact me at kchuka@shaw.ca if your interested.

 

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